SkyVue Outdoor TV's Complaint

SkyVue Outdoor TV's Complaint

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SkyVue Beware


Trust Me... This company and product are not worth your hard earned cash. If you need a weatherproof TV... you can buy 1 new 46 inch HD TV every year for 8 years for the same price as 1 SkyVue with a roof mount. I wish I had (or bought a Sunbrite)...

After 2.5 years the TV Screen went blank. Warranty is only 2 years. Yeah.

Called and had to send in photos, took tons of email and calls to follow up to get a response. When they did call back the customer service manager Matt Meadows was geared up and ready for a fight before I even said a word. The script that it was due to an electrical surge from my house - was well rehearsed and you could tell that it was their standard out. I have 7 TV's in my house and in 10 years of living here, I've never had a surge or electrical issues with anything.

He encouraged me to ship it back to him and they'd take a look at it and do as much as they could without it being under warranty (shipping $250). After a few weeks of follow up, Matt dished me off to a sales rep who called and tried to sell me a new TV.

Don't Do it... Don't Do it... Three of my friend got them after I got mine based on my decision, I'll feel horrible if they run into issues too.

All they had to do was Fix my TV or send me a new one. I spent almost 4k on a TV that lasted 2.5 years. I'd encourage you to give your money to someone that will stand behind their quality.


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Comments


CMSEDH says: (2 months ago)
 0
I posted this review and I would like to remove the review. Skyvue has rectified the issue and has been accommodating. I've emailed the Measured up host to ask for it to be removed... thanks.




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